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About Us

Mutual Aid Ambulance Service provides emergency and medical transport for more than 200,000 residents throughout 29 municipalities over nearly 900-square miles in Westmoreland, Fayette and Somerset counties.

Mutual Aid is committed to providing a rapid and safe response using the best available tools, training and treatment.

Values

We Will Be Part of a Positive Work Environment:

  • Embrace diversity
  • Treat each other with respect
  • Display honesty, integrity, loyalty, and fairness
  • Be team oriented during daily routine and emergency incidents
  • Value each other’s input to make us better at what we do
  • Display compassion and caring for each other and our customers
  • Communicate openly at all levels of the organization

We Will Be Professional in Our Actions and Strive for Excellence:

  • Display professional appearance and behavior
  • Be courteous to each other and to our customers
  • Provide unity, teamwork, and leadership
  • Provide personal development, training, and maintain a high level of preparedness
  • Maintain personal wellbeing and fitness
  • Prevent injury and illness through public education and community involvement

Vision

We Will Be Progressive with Delivering Customer Service, Providing the Highest Quality of Patient Care:

  • The latest advanced equipment, apparatus, and training
  • Embrace of innovations in advanced life support technology
  • Continuous strategic planning and improvement evaluation “on how we can do it better.”
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