Ambulance Billing
Frequently Asked Questions

Who can I call to discuss my ambulance bill?
- You can contact QMC Patient Services at (833) 888-2207.
- Billing professionals are available between the hours of 7:30AM – 4:30PM EST Monday – Friday.
- A secure voice mailbox is available after hours. Calls will be returned the next business day.
How do I pay my ambulance bill?
Online
You have 24/7/365 access to the QMC Patient Access Portal through our website at: https://www.quickmedclaims.com/patient-access-portal/.
The Company Code for Harker Heights is: MAASI
Using our portal, you can:
- Pay by e-check, credit card, Health Savings Account (HSA), and virtual insurance card
- Set-up a recurring payment
- Update insurance information
- Submit an eSignature
- Update contact information
By Mail
- Mail your payment to 561 West Otterman Street, Greensburg, PA 15601.
- Include your invoice and any supporting documentation.
By Phone
- You can contact Patient Services at (833) 888-2207.
- Billing professionals are available between the hours of 7:30AM – 4:30PM EST Monday –Friday.
- A secure voice mailbox is available after hours. Calls will be returned the next business day.
Can I update my insurance information online?
You can update you insurance information online at https://www.quickmedclaims.com/patient-access-portal/
- Click the button under Update Your Insurance Information.
- Enter your run number, account number, or incident number in the space provided.
- Enter the date you were transported in the Date of Service field.
- Enter the Company Code. This information is located on the bottom of your invoice.
- Click the “I’m not a robot” check box.
- Click the Search button.
If my insurance paid, why did I still receive a bill?
- If you have a deductible or copay, you will receive a bill for this amount.
- If you believe you received a bill in error, please contact QMC Patient Services.
- You can contact Patient Services at (833) 888-2207.
- Billing professionals are available between the hours of 7:30AM – 4:00 PM EST Monday – Friday.
- A secure voice mailbox is available after hours. Calls will be returned the next business day.
What do I pay if I have an annual membership subscription?
Memberships are valid for one year from the purchase date and are available at the following levels:
- Individual $50
- Family/Household $70
- Business $200
- Business memberships will treat your employees as members, this only applies while they are at work, and should ambulance services be required.
- This gives an added tax-deductible employee benefit.
Subscription Benefits
- Members receive a reduced rate of $325 plus $6 per mile for all non-emergency/ non-covered transports; $440 plus $6 per mile for all emergency/non-covered transports, which will coincide with the current Medicare/ Medicaid fee schedules.
- You must comply with all terms and conditions of your insurance carrier.
- Members are responsible for non-covered mileage charges in and outside of our coverage area.
- We reserve the right to do third party billing, which means we will still bill your insurance carrier.
- Members will be responsible for all insurance deductibles, 50% of copays and coinsurance over $200.
- Wheelchair van services are not covered as a membership benefit.
- Members are responsible to obtain physician authorizations and physician medical necessity certificates as required by their insurance carrier.
- If we respond to your residence/ scene of an emergency and you accept treatment and refuse transport, you will be responsible for a discounted rate of $75.
- This Membership Agreement provides transportation benefits only. It is the member’s responsibility to pay for medical service and treatment charges that are not paid by the member’s insurance.
- Business memberships will treat your employees as members, this only applies while they are at work, and should ambulance services be required. This gives an added tax-deductible employee benefit.
Reciprocal Agreements
- Mutual Aid honors the following ambulance memberships at the rates and conditions specified above.
- North Huntingdon EMS
- Irwin EMS
- Murrysville Medic One
- Citizen’s Ambulance Service
- Somerset EMS
- Rostraver/West Newton EMS
- Sewickley Township EMS
- Jennerstown Ambulance
- Penn Township EMS
- West End Ambulance Service (Johnstown)
- Fayette EMS
- Mt Pleasant Medic 10
- Oklahoma/C&S/Vandergrift EMS